Home / BG_FAQ_02152021

How can we help you?

Can't Find Your Question? Give us a call (833) 590 - 8333 Or Email Us info@berhan.co

Are your products GMO free?

Yes, all of our products are certified non-gmo by the Non-GMO Project.

Where do you source your products from?

We proudly source our Berhan Teff exclusively from certified farmers and suppliers in Ethiopia, Djibouti and South Africa. These farmers were selected specifically for their production, farming and quality standards.

Are your products gluten-free?

Teff is a naturally gluten-free grain and all of our products are processed in our gluten-free dedicated facility in Barrie, Ontario. You can find more information on our strict gluten-free standards here.

Which stores carry your products?

We are currently working on bringing Berhan Teff products into specialty stores across Ontario. For now, all of our high qualityBerhan Teff Grains and Flour products are sold exclusively through our website

What is the difference between Berhan Brown and Ivory Teff flour?

The main difference between Brown and Ivory Teff flour is their colour. Both Brown and Ivory Teff have the same nutritional value, and Brown Teff flour lends a slightly nuttier taste and pairs well with richer dishes, compared to the milder taste of Ivory Teff flour.

Is there a general rule you recommend for baking with Teff flours?

A general rule of thumb when working with Berhan Teff flour is to substitute ¼ of the flour called for in any baking recipe (gluten-free or not) with our Berhan Teff flour

You can find more tips on how to bake with Teff flour here 

Do you process nuts or other allergens in your facility?

No, we only process nut-free, gluten-free Berhan Teff grain in our facility. No other food products are processed in our facility.

Where do you mill your products?

We Process and stone-mill our products in our Gluten-Free dedicated facility in Barrie, Ontario.

Can I combine flours?

Yes, our flours can be combined. You may see a slight variation of colour depending on the ratio of Brown and Ivory Teff flour used.

Where do you ship your products?

We ship our products across Canada and the U.S. We offer free shipping Canada-wide, for all orders over $49.

What is your return policy?

For all return inquiries please contact us at info@berhan.co and we will be happy to help. You can read our refund and return policy here 

Can I purchase products directly from your warehouse?

Unfortunately, due to COVID-restrictions, customers are not allowed to purchase products directly from our facility. If you order online through our website, we do offer free shipping Canada-wide, for all orders over $49. For specific requests you can email us at info@berhan.co